Support

1. I have had my coin over a year now. It works at maybe half the places I go because so many places require name information to be on the card. Coin chose NOT to put that info on the card. Im assuming for security reasons but because so many places still require it, I I cant use it probably half the time. Coin should make that an ADJUSTABLE option for the user to have their name info on or off (track 1). I have to carry all of my cards still because of this.

2. For about 6 months This app has told me that I would be getting my Coin 2.0 by the end of the first quarter of 2016. I do not have it. And as of this last update, that info is gone. WHERE IS MY COIN 2.0??????

3. They added a section called, and Im not joking, "contact support" in the app settings. But when you click on that all you get is a FAQ and NO way to actually CONTACT the support department.

4. You people at Coin have been the shadiest MFers when it comes to dealing with your customer base that I have EVER seen. Im sure you believe in your product but why not in your clientele???

5. I gave the app 2 stars because the product CAN be awesome but Coin needs to hire someone (in a high enough position) to reach and MAKE them take care of their customer base.

6. I wish PLASTC would hurry up and come out, I think Im ready to change to someone else who is doing the same thing as COIN but hopefully with better support!

Bad_ass_bear about Coin - A smart payment device for your cards, v2.1.1